Effective date: September 30, 2026
Kelderman Insurance LLC (“Kelderman Insurance,” “we,” “us”) respects your privacy. This policy explains, in plain English, what information we collect through keldermaninsurance.com, how we use it, and the choices you have.
Information you give us
When you fill out a contact form, book an appointment, call, text, or email us, we may collect your name, phone number, email address, mailing address, date of birth, and details you choose to share about your current coverage, doctors, or prescriptions. We only ask for what we need to answer your questions and help you review your options.
Information collected automatically
Like most websites, we use cookies and similar tools to understand how visitors use our site and to improve it. These include:
- Google Analytics and Google Search Console – show us which pages are visited and how people find our site.
- Meta (Facebook) Pixel – helps us measure our Facebook activity and show relevant content to people who have visited our site.
- WordPress.com / Jetpack statistics and Akismet – basic site statistics and spam protection.
- Embedded content – our booking calendar, Google reviews, and videos (such as YouTube) are provided by third parties, which may set their own cookies.
This information may include your IP address, browser type, device, pages viewed, and the site that referred you. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Facebook and Google account settings.
How we use your information
- To respond to your questions and schedule appointments
- To review coverage options with you and, at your request, help you apply for coverage
- To send reminders and helpful updates you have agreed to receive
- To keep records required by law and by the insurance companies we work with
- To improve our website and services
How we share your information
We do not sell your personal information. We share it only when needed to serve you:
- With insurance companies, and with the marketing organization we are affiliated with, when you ask us to quote or apply for a plan
- With service providers that help us run our business (for example, our scheduling, email, and customer-management software), who may use it only to provide those services
- When required by law, regulation, or a valid legal request
Phone, text, and email communication
If you give us your phone number or email address and ask us to contact you, we may reach out by phone, text message, or email about your request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, unsubscribe from emails using the link in any message, or simply ask us to stop contacting you.
How we protect and keep your information
We use reasonable administrative, technical, and physical safeguards to protect your information. Our website uses a secure (HTTPS) connection. We keep information only as long as needed to serve you and to meet legal and insurance-company record-keeping requirements. No method of transmission or storage is completely secure, so please do not send Social Security or Medicare numbers through website forms or regular email.
Your choices
You may ask us what personal information we have about you, ask us to correct it, or ask us to delete it (except information we are required to keep). Just contact us using the information below.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Kelderman Insurance LLC
665 SE Madrone Lane, Waukee, IA 50263
Phone: (515) 996-4699
Email: jon@keldermaninsurance.com